Privacy Policy

1 Who We Are

Chicago Elite Implant Center ("we," "our," or "us") is a dental implant specialty practice located at 1999 75th St Suite 101, Woodridge, IL 60517, operated by Dr. Ashraf Naser, BDS MSD.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at chicagoeliteimplant.com or use our online booking system.

2 Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address
• Appointment details — service requested, preferred date and time, notes about your dental concern
• Usage data — pages visited, time spent on site, browser type, device type (collected automatically via analytics tools)
• Communication data — any messages or inquiries you send us through forms on our website

3 How We Use Your Information

We use the information we collect to:

• Contact you to confirm or follow up on appointment requests
• Answer questions and respond to inquiries
• Send appointment reminders and relevant practice updates
• Improve our website and patient experience
• Comply with legal and regulatory obligations

We will never sell your personal information to third parties. We do not use your information for purposes unrelated to your care or your communication with our practice.

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and help us understand how visitors interact with our site.

• Google Analytics / Google Ads (AW-17670055113) — tracks website visits, page views, and ad campaign performance. Data is anonymized and aggregated.
• Meta Pixel (Facebook) — tracks visits and actions on our site to help us measure the effectiveness of our Facebook and Instagram advertising.
• Formspree — used to process appointment request form submissions securely.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on. You can manage your Facebook ad preferences through your Facebook account settings.

5 How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers — trusted third-party tools (Formspree, Google, Meta) that help us operate our website and communicate with you, bound by their own privacy policies
• Legal requirements — if required by law, court order, or government authority
• Protection of rights — to protect the safety, rights, or property of our practice, patients, or the public

6 HIPAA Notice

7 Data Security

We take reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8 Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send

To exercise any of these rights, please contact us using the information below.

9 Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: